All ceiling fans are not created equal.
REMOTE FACTORY REPAIR
Send your remote in a padded envelop for protection. Please include all your contact information; Name, Address, Phone & Email. The fee for repair is 90.00 this includes return shipping. Your check will not be deposited until repair is complete, you will hear from Mark about repair options if your remote is not repairable.
IF you decide you do not want your remote replaced and you want it back there will be a return fee of $15.00 to cover Priority USPS Shipping.
Once you have been contacted with the results of your FREE Testing, the unit will only be held for ONE (1) WEEK before it is DISPOSED OF. Sun's Up - Factory Repair will not be held responsible for or replace any parts disposed of that have not been claimed after this time frame.
FREE TESTING ON WALL SWITCHES
We will test your wall control for free. You can send in your W-11, W-12, W-32 or W-33 and we will test this for free.
In the event you have decided not to purchase new wall switch or upgraded parts and you wish your original switch be returned there is a $15.00 fee to cover the USPS Priority Shipping.
This can be paid for via Credit Card or Zelle and your switch will be returned to you.
Return Wall Control & Remote Controls to:
Sun's Up - Factory Repair
191 Lee Rd
Venice, FL 34292
Once you have been contacted with the results of your FREE Testing, the unit will only be held for ONE (1) WEEK before it is DISPOSED OF. Sun's Up - Factory Repair will not be held responsible for or replace any parts disposed of that have not been claimed after this time frame.
Have a Casablanca® ceiling fan in need of repair? Casablanca® ceiling fans are the world's finest ceiling fans. Their design and quality make them the longest lasting fans on the market today. However, from time to time, like any good car, it will require maintenance. Over time, some of the fan's most vital components many need to be serviced or replaced. Our extensive inventory of parts and knowledge of the Casablanca Fan allows most fans to be repaired and returned approximately 10 days of receipt. During peak season (May thru October) this time may be longer due to much higher volume. We have over 30 years of experience repairing Casablanca ® fans and take great pride in our work. Call (800) 942-5575 to schedule the repair of a classic home furnishing.
In-home Customer Service for MD, DC, and North VA (limited). Factory repair is offered for all other repair needs.